• Frequently Asked Questions (FAQ)


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1) Selling Used Car Questions
Our data shows that most people visit five car dealers before settling on where to sell their car by most of the research done online.

A. We are a car buying company, make an appointment let us inspect the vehicle and make you an offer. To make an appointment complete our online appointment request form. And talk to one of our professional buyers. Online, follow the 1,2,3 steps and leave your details on the website or visit the Sell Your Car page and send an inquiry. One of the team will be in touch with you shortly to arrange a convenient time for yourself.

A. The free online valuation form is simple to use and takes three steps until it is complete.

  • Enter your vehicle's details
  • Enter your details
  • Receive your online estimation
I BUY CARS TODAY, will make a quick inspection of the vehicle, and then we will contact our comprehensive national dealer network to get you the best price. If you accept the price offered, we arrange the same day payment and take care of the transfer of ownership paperwork- Making the process very easy.
I BUY CARS TODAY will arrange payment for your vehicle immediately. It's your choice either EFT (electronic fund transfer) or company cheque, and remember if you have finance owing on your vehicle we can pay any outstanding monies direct to your bank/finance company.
Yes- we can arrange payment for any finance company. We need a current payout figure before we can pay the financier. The balance will be paid directly to you once we receive the title. If you owe more than the car is worth, we can help come up with some options for the negative equity to be paid. We can also help you obtain the payout figure directly from your finance company.
We require you to bring your vehicle you are looking to sell. The registration paperwork for proof of ownership. All available service history, a current driving license, and your bank account details for payment. If finance is owing on your vehicle, it will help to have a payout amount to speed up the process; however, this can alternatively be obtained with the help of our friendly staff.

A. VIN stands for ‘Vehicle Identification Number', which is a unique set of letters/numbers associated with your vehicle. Your VIN is 17 characters in length and can identify the exact make and model of your car.

It is usually found on a metal plate or sticker under the hood, inside the door, or even in the engine. However, the most accessible place to find your VIN or chassis number is on your registration papers.

A VIN is also sometimes referred to as chassis numbers, as this is the system which was used before the introduction of VINs.

We now prefer to use your license plate number. You can find these on the front and back of your car. This helps us understand your cars registered history.

A. We realize this can be an incredibly emotional and stressful time, and we can help make this process as easy as possible. To discuss options in these circumstances, please contact us.

If you are looking to sell your vehicle before leaving the state or country, we are happy to hold the price and leave you in your own vehicle or a loan vehicle for a nominated time period at no extra cost, and this is just one small way that I buy cars today, helps its customers to overcome problems.
We also assist with airport transport getting you to your departure location.

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2) Buying Used Car Questions

A. No Credit? Poor Credit? Slow Credit? NO PROBLEM!!

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3) General Questions

A. What are your hours?

Monday: By Appointment Only

Tuesday: By Appointment Only

Wednesday: By Appointment Only

Thursday: By Appointment Only

Friday: By Appointment Only

Saturday: By Appointment Only

Sunday: By Appointment Only


Easy! Complete our online reservation request form and one of our professional buyers will be in contact to arrange an appointment for you or to give you evaluation advice.

Yes. Please contact the branch directly to reschedule your appointment.

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